Job Overview
Join our team as a temporary Store Associate in Kings Lynn on a 12-month contract to cover maternity leave. Your role is vital to our store's success, providing exceptional service to our customers and helping them find the right sleep solutions.
What We Offer
* Competitive Salary: £26,000 achievable on target earnings
* Commission: Uncapped scheme with peak incentives
* Discounts: Staff discounts on Dreams products and hundreds of brands
* Buy-in Schemes: Opportunities to buy extra holiday, access private healthcare, and savings plans
* Learning & Development: Comprehensive induction and progression opportunities
* Wellbeing: Partnership with the Retail Trust offering wellness support
Key Responsibilities
* Deliver exceptional customer service by understanding their needs and advising on high-value purchases
* Greet customers and assist them throughout their shopping experience
* Become a Sleepmatch Master to help customers choose the right mattress using our sleep technology
* Maintain store appearance through housekeeping and display updates
The Person
* People-first: Engaging and positive personality with the ability to bond with customers
* Communicator: Excellent communication skills to build rapport with customers and colleagues
* Motivated: Determination to work towards KPIs and sales targets, no prior sales experience necessary
* Team Player: Contribute to an inclusive and respectful store environment
* Willing to Learn: Curious and eager to develop expertise as a Bed Expert
* Flexible: Able to work full-time (38.5 hours/week), including weekends and bank holidays, with opportunities to earn more through commission
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