The candidate must have previous experience working in a credit control position. They must be able to work well both independently and as part of a team to achieve key deliverables within a fast-paced output and deadline focused environment. The role is based at our Chester office and requires a person who can easily adapt to change and has a continuous improvement mindset in an ever-changing environment. Client Details We have partnered with a client based in the Chester area who are seeking an experienced credit controller to join the team on a permanent basis. The company have been going for over 50 years and have recently acquired a 3rd business, moving over later in the summer. They specialise within the Energy sector. Description Daily cash recording, posting and allocation of client accounts. Customer account reconciliations. Timely collection of accounts receivable to deliver monthly cash target. Timely resolution of client disputes to minimise aged debt and bad debt risk. Develop and maintain excellent relationships with key clients. Evaluate new credit account applications and review existing risk and exposure using credit reference agency services. Create and maintain customer master data in ERP system. Prepare and circulate monthly dunning proposal to key stakeholders. Manage the recovery of overdue debt including the instigation of legal action as applicable. Liaise with and prepare files for Insolvency Practitioners Prepare and circulate weekly and monthly aged debtors reports to key stakeholders Attend regular weekly cash calls to update key stakeholders on key collection risks and aged debt items. Liaise with external auditors to deliver annual audit requirements ensuring time scales are met. Identify and implement process improvements within the department. Ad-hoc activities as necessary. Profile Good communication skills both verbal and written, with experience of communicating at several levels Experience of working in a fast paced, high-volume environment Experience of working to regular month end deadlines A willingness and ability to challenge deadlines and exceed on delivery Intermediate level Excel - Pivots & lookups desirable. Continues Improvement mindset Job Offer Annual leave entitlement starting at 23 days plus bank holiday increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme Life Assurance (4 times basic salary) FREE BUPA healthcare and Dental Plan 2 days WFH available for full time staff after successful completion probation 37.5 hour working week Early Friday finish - once a month