University Hospital of North Midlands NHS Trust
An exciting opportunity has arisen for an experienced medical secretary to join our team as a Cardiology Medical Support Secretary within the Heart Centre.
You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support.
You will need to be a highly motivated and flexible team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever-changing environment.
This position is 37.5 hours.
Medical Secretarial experience would be desirable, and you should be able to work on your own initiative with well-developed communication and interpersonal skills.
Possession of RSA stage III typing / word processing (or equivalent), audio transcription, GCSE English (Grade C or above) or equivalent is essential. Possession of an AMSPAR Diploma or equivalent would be a distinct advantage.
An understanding of the EPR computer system is desirable but not essential, as full training will be given.
Main duties of the job
The post holder will need to demonstrate good communication skills, flexibility, reliability, and have an organised approach to work. Working as part of a team of Medical Secretaries, you will support with the management of waiting lists, typing of clinical letters, theatre scheduling, clinic utilisation along with daily office duties as required by the clinical team.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
The post will be based at Royal Stoke University Hospital but may require cross-site working and there may be a need for the post holder to travel between Royal Stoke University Hospital (Stoke-on-Trent) and the County Hospital (Stafford) sites.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching, and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provides emergency treatment, planned operations, and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work, and research.
Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full-time, part-time hours, and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application.
Person Specification
Qualifications
* Good general education to include GCSE English or equivalent
* RSA III word processing or equivalent
Experience
* Secretarial/clerical background
* Audio typing experience
Knowledge & Skills
* Knowledge of Microsoft Office package.
* Knowledge of patient administration and other related systems
* Knowledge of medical terminology
* Excellent written and communication skills
* Ability to work as part of the wider team
* Ability to prioritise workload in response to service need
* Knowledge of the Hospital EPR system
* RTT & pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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