Job description
Specialist: Jewellery Sales - Jewellery Sales experience Preferred.
Organization Description
Austen & Blake, part of the Neve Jewels Group, is one of the UK's premium bespoke jewellery companies specialising in high-end engagement rings, wedding rings, and other jewellery.
Job Summary
An exceptional opportunity has arisen within Austen & Blake for a high calibre and client-focused Jewellery Manager. This role will be based in the Victoria Centre and will drive our jewellery business.
An expert in the jewellery metiers, with a particular flair for fine & high jewellery, you will have the unique ability to spot, recruit and develop high potential and high net worth clients and entice them into your metiers with your exceptional storytelling abilities and unparalleled knowledge of gemstones and diamonds.
You will take ownership to lead and coach your team, inspiring the store team to propose our jewellery collections, ensuring that they have exceptional brand and product awareness while also delivering the highest level of client experience.
Additionally, you will be responsible for providing the COO & Sales Manager with product and industry expertise in relation to product sensitivity and client needs, and therefore be responsible for developing and implementing strategies to maximize product performance by leveraging clientele, training, and team animations.
Your high emotional intelligence and relationship building skills will be leveraged to cultivate business relationships with Customer Service and Operation department teams in HQ, with the intention of retaining and developing relationships by providing expert advice and a customised service.
You will ensure they are fully briefed on Austen & Blake Jewellery categories using a variety of communication methods: e-mails, WhatsApp, and bespoke training.
Profile
To be successful in this role, you must have a thorough understanding of the luxury retail market gained through extensive experience working with exceptional jewellery pieces. Your knowledge of stones will be unrivalled, and you will be an expert in proposing and selling high-end and exceptional pieces to an elevated clientele. You will be an inspirational leader who has consistently developed top talent within your team and knows how to get the best out of your people.
Job Type / Category
Showroom/Store Manager
Diamonds & Jewellery, Bespoke
Full Time Permanent, 40 hrs per week, 5 days over 7 days including weekends
Required Education, Skills and Qualifications
Skills, experience and attitude required:
* At least 5 years’ experience within retail management
* Ability to inspire others
* Strong influencer and leader
* Strong communication skills
* Ability to work under pressure and to tight deadlines without dropping standards
* A whatever it takes can-do attitude at all times
Benefits
Accompanied with this position comes:
* Competitive Salary
* Bonus scheme
* Performance Incentives
* Employee Discounts
* Opportunity to grow your career with the company
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company pension
* Employee discount
Schedule:
* 8 hour shift
Ability to commute/relocate:
* Nottingham (Nottinghamshire): reliably commute or plan to relocate before starting work (required)
Work Location: In person
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