The role of an Admin Assistant at a Barchester care home involves a range of responsibilities to support the delivery of quality care and services for the residents. The successful candidate will handle administrative tasks, engage with residents and visitors, and contribute to creating a vibrant, happy environment within the care home.
Main duties of the job
As an Admin Assistant, you will be responsible for answering the phone, managing files, and providing administrative support to the care home managers. You will also greet visitors, interact with residents, and assist in showcasing the care home to prospective clients and their families. The role requires strong multi-tasking abilities, good computer skills, and a confident telephone manner. You should also have a genuine interest in the well-being of the residents and their families.
About us
Barchester Healthcare is a leading provider of high-quality care and support services in the UK. With a network of care homes across the country, Barchester is committed to delivering exceptional care and creating a positive, inclusive environment for both residents and staff.
Job responsibilities
ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
Person Specification
Qualifications
* No specific qualifications are required, but experience in an administrative or customer-facing role, as well as strong interpersonal skills, would be advantageous.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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