Referrals Coordinator, Part Time, Aldershot
Referrals Coordinator, Part Time, Aldershot
* Aldershot, Hampshire
* 30 hours per week
* £20,800 per year
WHAT CAN STEP BY STEP OFFER YOU?
* £20,800 per annum for 30 hours per week.
* Permanent contract
* A Monday to Friday role, with no bank holiday working or weekend work.
* A company pension scheme with Royal London.
* Life Assurance.
* 24/7 Smart Health access to a GP.
* The opportunity for progression.
* Training and development – training will be provided.
* Opportunity to gain a funded Level 3 or 4 qualification.
* Medicash - a cash health plan - Google 'Medicash' for more information
* Wellbeing and Counselling Employee support line.
WHO ARE STEP BY STEP?
Step by Step passionately believes in supporting young people who are going through hard times. Our unique step by step approach, providing accommodation, personal development opportunities and specialist support services, identifies and fulfils aspirations.
Each year we work with over 1,300 young people aged 11–25 and our employees play a pivotal role in empowering young people and preventing homelessness.
WHAT WOULD A STEP BY STEP REFERRALS CO-ORDINATOR BE DOING?
The Referrals Co-ordinator will be responsible for managing the intake of referrals into the service, assessing the suitability of referrals, and ensuring efficient coordination of appointments, room bookings, and service delivery. The role involves answering client queries, maintaining service databases, and ensuring compliance with data collection requirements. The role requires a strong commitment to safeguarding young people and contributing to the overall success of the Wellbeing Service. The individual will also carry out front desk reception duties, welcoming visitors and providing a professional first point of contact.
WHAT IS STEP BY STEP LOOKING FOR?
* Must be confident working on the front desk and have excellent communication skills.
* Excellent time management and organisational skills.
* Good IT skills with experience of using Microsoft packages and record management systems.
* Step by Step is interested in employing people with the right skills and attitude, so previous experience is not necessarily needed.
* As we follow the safer recruitment guidelines, applicants are required to complete a short online application form before we can offer an interview.
* All successful applicants will be required to undertake a DBS check and have two references, as well as other pre-employment checks.
Please feel free to contact us for a full role profile.
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