Salary Grade 1: £12.00 per hour 1 x permanent part time contract working on a 4-week rota pattern, working an average of 6.25 hours per week, (0.166 FTE). (additional shifts may be available). Week 1: Friday 9.45am – 4.45pm. Week 2: Thursday 10.00am – 4.00pm. Week 3: Friday 9.45am – 4.45pm. Week 4: Sunday 9.45am – 4.45pm. 1 x shift worker required - working 10.00am – 3.00pm, various days – minimum 2 shifts per month with extra shifts available. Location: Fleet Air Arm Museum, Yeovilton, Somerset Our vision is to be the world’s most inspiring Naval Museum. Our mission is to link Navy to Nation, inspiring learning, enjoyment and engagement with the story of the Royal Navy, and its impact in shaping the modern world. This is an exciting opportunity for individuals who are looking for a customer facing role to deliver a first-class visitor experience at our unique Yeovilton attraction. Reporting to the Visitor Experience Manager, these varied roles are pivotal in creating the NMRN’s vision to become the world’s most inspiring Naval Museum. Key Opportunities Ability to work as part of a great team engaging with visitors and ensuring they are receiving a high-quality service within a unique heritage working environment. This is a varied role with the opportunity to work in our shop, cafe and within our galleries. Assist in the safety and security for visitors, staff and property. To deliver unique, consistent and high levels of visitor experience and satisfaction, in line with the ethos and branding of NMRN. Be willing to be trained in our fire evacuation procedure and be confident to put this knowledge into practise during fire drills and genuine evacuations. Knowledge/Experience Experience of working in a customer focused environment with retail and sales knowledge is an advantage. Display an interest in developing knowledge of the Royal Navy’s stories and heritage to share with visitors and colleagues. Basic knowledge of Health and Safety and Security requirements and a willingness to learn more. We provide The opportunity to be part of a friendly and diverse workplace within a unique heritage environment. Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit). Free onsite parking. 25 days’ annual leave (plus bank holidays), increasing to 30 days’ annual leave (plus bank holidays) after 5 years’ service, pro-rated. Occupational sick pay. Enhanced maternity/adoption and paternity pay. Flexible working. Employee Assistance programme. Free admission to other national museums and attractions within the reciprocal agreement. Discounts at our shops and cafes. Free and discounted tickets for family and friends. For further details, or an informal discussion regarding the roles, please contact Anna Taylor on 01935 842600 or email fleetairarm.enquiriesnmrn.org.uk. Applicants are asked to apply via https://jobs.nmrn.org.uk/ no later than 12.00pm, Monday 13 th Jan 2025. We will be conducting interviews at the Fleet Air Arm Museum, Yeovilton, week commencing Monday 20 th Jan 2025, with successful candidates due to commence training the following week. If you require reasonable adjustments to be made to the application process because of a disability, please contact the HR team on recruitmentnmrn.org.uk for support.