Job Title: Tenant Liaison Officer
Location:
North West England, Greater Manchester, Rochdale
Job Length:
28th Oct - 8th Nov
Job Type:
Temporary, Full-Time hours
Primary Industry:
Construction
Salary:
£13 - £14 Per hour
Job Duties:
Act as a point of contact for tenants to address any concerns or queries regarding their accommodation
Coordinate and schedule property inspections and maintenance work in collaboration with tenants and contractors
Ensure timely resolution of tenant issues and complaints in accordance with company policies and regulations
Maintain accurate records of tenant communication and interactions
Assist in the preparation of tenancy agreements and lease documentation
Required Qualifications:
Excellent communication and interpersonal skills
Strong organisational and time management abilities
Ability to work effectively in a fast-paced environment
Knowledge of housing regulations and tenant rights
Education:
Minimum of GCSEs or equivalent qualifications
Experience:
Prior experience in a customer service or property management role is preferred
Knowledge and Skills:
Understanding of basic property maintenance concepts
Proficiency in Microsoft Office applications
Ability to handle confidential information with discretion
Preferred Qualifications:
Relevant certification in property management or housing services
Experience working with social housing tenants
Working Conditions:
Office-based with occasional field visits to properties
Regular working hours with potential for flexibility
Interaction with a diverse range of tenants and stakeholders