Description Fixed Term Contract until 31 December 2025 | £25,584 to £27,269 per annum (Scale E) | 37 hours per week | County Hall We are looking for a committed individual to join our busy passenger transport team, providing administrative and day-to-day support across the team. The team is responsible for passenger transport across Norfolk - local bus services, home to school transport, social services transport - and you would be required to assess applications, deal with customer enquiries, organise transport and deal with establishments and transport operators alongside other general administrative tasks like keeping records up to date and dealing with invoice queries. The work is busy but rewarding and we need individuals who can juggle different tasks throughout each day, whilst always offering excellent customer service. You would also need to have a good attention to detail and a positive attitude, especially as no two days are the same. We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your norfolk.gov.uk or nccal.ac.uk email address. Before you apply please see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role. Job description and person specification You can also find out about the rewards and benefits we offer as well as our other terms and conditions. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job Redeployment Closing date: 31/10/2024 12:00 Closing date: 14/11/2024 23:59