We'd love to hear from you if have: understanding and experience of good practise in volunteer management understanding and experience of good practice in community engagement and involvement, as well as broader participation and partnership workingexcellent organisational and planning skills ability to coach and support those managing, supervising and working alongside volunteers and community partners a proactive approach and strong communication skills flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal Senior Volunteering & Community OfficerYou’ll be reporting to the Visitor Operations and Experiences Manager and working with teams in the house, garden and across the visitor experience. Open throughout the year, this atmospheric 17th-century house sits on the banks of the River Thames in Richmond. It is the creation of the tenacious Duchess of Lauderdale and her husband, who together transformed Ham into one of the grandest houses in England. The glorious gardens include a productive kitchen garden and beautiful spots perfect for a picnic. Typically, the working hours are 9am-5pm and you’ll be part of a Duty Manager and Visitor Experience Lead rota. Some weekends and bank holidays working is required.Click here for more information about this locationYou will be leading our ambition to provide spaces and places to connect with heritage, nature and each other; be good neighbours and partners for community benefit; and work beyond our boundaries to help address unequal access to nature, history and beauty.You’ll use your experience in community engagement to explore and deepen links with the local community, building connections with new and diverse audiences. You’ll also help to hone the skills our teams need in order to welcome and work with all kinds of people. You'll support volunteer managers to ensure the experience of volunteers feels mutually beneficial. You’ll help to make Ham a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 24 November 2024 Interview Date: W/C 02 December 2024To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 157622IRC157622Richmond-upon-ThamesPermanent f/t (37.5 hrs pw)Ends: Nov 24th 81.7 mi from CoventryAre you passionate about making nature and history relevant, welcoming and accessible? Can you help us work with communities to help make even better urban places to grow up and grow old for everyone? If this sounds like you, then we’re looking for a Senior Volunteering and Community Officer to join our team at Ham House and Garden. Salary: £30,147. Please note, this is inclusive of an outer London weighting allowance of £3,315 per annum.Please include a CV and cover letter with your applicationHam House, Ham Street, Richmond-upon-Thames, TW10 7RSCompliance.Eligibility to Work in the UK33,462 pa