Walmsley Wilkinson Executive & Management Recruitment provided pay range
This range is provided by Walmsley Wilkinson Executive & Management Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We have been retained by our client, a successful, investor backed group with growing international operations to appoint a talented Head of IT Service Delivery to manage the IT infrastructure, connectivity and services.
This newly created remit will report to the CFO, lead the IT strategy across the UK and Europe and manage / motivate a small direct team along with the external managed service provider. This hybrid opportunity will require working from their Head Office in North West Greater Manchester for at least 3 days a week and we therefore seek an individual based in commuting distance of the Warrington area.
Key responsibilities:
1. Liaising with business users and partners ensuring that IT is aligned to the business strategy and priorities.
2. Working collaboratively with the technical and data team.
3. Taking budget responsibility for several UK / European sites and various suppliers.
4. Developing and documenting standard operating procedures.
5. Ensuring high levels of customer service for requests, incidents, preventative solutions and project work.
6. Developing effective SLA’s.
7. Ensuring the correct governance is in place.
8. Effective asset management and continual service improvements.
The successful candidate will possess at least 5 years + in a similar level IT leadership remit, possess a strong academic record (graduate calibre), experience of working in an ITIL environment with good technical knowledge of SAN, Virtualisation; Network and back up Technologies, cloud technology (private / public), DevOps / DevSecOps, Amazon AWS / Azure, Citrix / VPN.S and excellent documentation skills. Coupled with these technical skills will be the ability to engage and influence multiple stakeholders, a passion for service excellence, the ability to take ownership, successfully deliver on projects, and demonstrate a highly organised, problem solving approach.
This successful group is undertaking significant investment, continues to grow at pace and is transforming its operational infrastructure and people talent. They are an innovative organisation, committed to its customers and ethical practice and are passionate about their products and services. They therefore seek future employees who share the same values, can embrace change and proactively contribute to future success within a demanding time pressure environment.
We welcome applications from talented IT Service Delivery Managers, Information Technology Managers, Heads of IT, IT Operations Managers whose relevant home locations could include Manchester, Lancashire, Wigan, Chorley, Leyland, Warrington, Skelmersdale, Newton-le-Willows, St. Helens, Bolton, Ormskirk, Widnes, Liverpool.
Seniority level
Executive
Employment type
Full-time
Job function
Information Technology
Industries
Engineering Services, Manufacturing, and Retail
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