Administrator (salary is £24,000 to £25,000, depending on experience and prorated depending on hours worked) is needed to join a well-established asbestos testing provider in Fenstanton (FT or PT hours – Mon – Fri – school hours considered).
Don’t worry, you don’t need to know anything about asbestos to do this role but as the current team will tell you, you might just find yourself developing an interest so never say never!
Most importantly, if you have an interest in helping a business to run smoothly and have demonstrable administrative experience and you’re up for a challenge, this could be the role for you.
You’ll have a high degree of client engagement, booking in surveyor visits over the phone and preparing reports for clients. You’ll need computer literacy, excellent telephone manner and lots of accuracy and attention to detail. The role requires lots of interpersonal and organisational skills as well as flexibility in your approach to work.
In this role, you’ll be asked to:
1. Support the work of surveyors by making telephone calls to residents to arrange appointments for asbestos surveys and keeping up to date records. Answer residents’ questions whenever possible to help them prepare for the surveyor’s visit.
2. Ensure customer satisfaction and that surveys run smoothly and efficiently by contacting surveyors, booking appointments in their diaries and providing them with all the information required to undertake the job such as access details, information about the resident etc.
3. Prepare and send client reports according to an agreed schedule.
4. Help to maintain a reputation for customer service and create an excellent first impression by answering incoming calls, posting letters, directing calls to the right person and greeting visitors to the office, ensuring they are well looked after.
Training and support will be provided in every aspect of the role and everything you need to know will be made available to you as part of an ongoing training and induction programme.
This is a Monday to Friday role – and whilst it is 5 days a week, FT or PT hours will be considered, and it may be suitable for someone looking to work around school hours. It is an office-based role being part of a close-knit team, exchanging ideas and information as well as supporting each other. If you like being part of a team, this is a great role for you.
In return, the successful Administrator will have the opportunity to grow and develop their overall skills within a busy team, receiving a competitive salary and opportunities for training and progression.
Note that this is a relatively rural location so a driving licence and access to your own transport would be an advantage!
If you are interested in this role and feel you meet the requirements above, please apply today. Our client is keen to meet you!