Kenneth Brian Associates are working on a fantastic opportunity for a company in Epsom, who are looking for a confident and professional individual with experience in customer service and administration to join their team. The role sits within a busy, friendly team who are responsible for ensuring that customers needs and expectations are met and exceeded, and that a variety of administrative tasks are completed in a timely manner. Specific responsibilities will include: Answering telephone calls from customers and responding to queries in a timely and efficient manner Managing administrative tasks such as updating customer accounts and dealing with correspondence Managing and maintaining accurate customer records Responding to emails accurately and concisely Working as part of a team to meet targets To be considered, you will need to demonstrate the following: Educated to GCSE level (or equivalent), with minimum 5 grade A-C to include Maths and English Previous experience of Customer Service and/or Administration Confident and professional telephone manner Accuracy and attention to detail Genuine opportunities for career progression are available for the right person.We look forward to receiving your application.