As a Customer Service and Growth Leader, you will be driven by a passion for acquiring new clients and
maximising revenue from existing ones. Using your sales expertise, you will generate new business, lead
strategic sales campaigns, and capitalise on every business development opportunity.
Leadership:
* Lead and manage a team of business development professionals.
* Design and plan business development activities to achieve company growth objectives.
* Develop and implement strategies to identify and secure new business opportunities.
* Collaborate with internal teams to align business development efforts with overall company goals.
* Monitor market trends and competitor activities to identify potential opportunities and threats.
* Prepare and present regular reports on business development activities and outcomes to senior management.
* Conduct regular 1-2-1 meetings with team members, and provide coaching and feedback.
Sales:
* Directly engage with clients to understand their needs and provide tailored solutions.
* Identify opportunities for growth within your portfolio.
* Participate and lead sales drives identified by the marketing and leadership team.
* Achieve sales targets.
* Up- and cross-sell across our full range of services.
* Communicate effectively and efficiently with your colleagues.
Administration:
* Process training and consultancy bookings on our internal booking system.
...