Job Description
Are you an organised, people-focused Sales Co-ordinator who thrives in a fast-paced environment?\n Our client is a leading UK manufacturer with a proud family heritage, offering a supportive team, and standout perks like your birthday off and early Friday finishes! Apply today!\n\nBenefits:\n\nSalary up to £27,000 per annum DOE\n28 Days Holiday Entitlement (Inclusive of bank holidays)\nHoliday entitlement increases with length of service.\nAdditional day off for your birthday\nMonday to Thursday - 08:00am to 17:00pm / 13:00 finish on Friday\nEarly Finish on Fridays.\nEmployee Assistance Programme\n24-hour GP line\n24-hour counselling line\nDiscount codes for hundreds of retailers\nHealth Cash Plan: Optical, dental, chiropody treatments etc\nGym discounts\nWorkplace Pension Scheme.\nFree On-Site Parking \n\nRole and Responsibilities:\n\nManage existing customer accounts, progressing orders and promoting upsell opportunities.\nMaintain high service levels with all clients.\nHandle sales administration for key accounts, ensuring full coordination of the sales order process.\nRespond to incoming calls and route them appropriately.\nAddress sales enquiries via phone and email in a timely and professional manner.\nLiaise with relevant departments to progress orders and communicate updates to customers.\nProvide accurate responses to product-related enquiries.\nProvide relief support to the Customer Service Team when required.\nProcessing daily orders on the MieTrak ERP system\nCommunicating with customers about delivery changes or delays\nRecording updates, managing RMAs and PODs\nMaintain detailed and up-to-date customer records.\nSupport Customer Service during sickness or absences. \n\nRequired Skills & Experience:\n\nExcellent interpersonal and communication skills\nGood time management and organisational abilities\nCommercial awareness with the ability to identify new business opportunities\nAttention to detail and a high level of accuracy\nStrong team player with the ability to work independently\nCapable of managing multiple priorities and meeting deadlines\nWillingness to develop strong product knowledge \n\nIf you are interested in this opportunity, please apply through the advert!\n\n#BIRM24