We are growing our High Net Worth department and looking for a customer service oriented individual with insurance experience and excellent telephone manners to join our fast-paced and dynamic team in Norwich.
Salary: £25,000 to £35,000 per annum depending on experience, plus benefits.
* Full-Time Personal Lines or our specialist High Net Worth team
* Office-Based with flexibility
* Training will be provided
* Insurance experience is essential
What you’ll do:
* Customer engagement: Handle enquiries from customers with professionalism and expertise.
* Client relationship building: Maintain and nurture client relationships, providing personalised advice and solutions.
* Sales opportunities: Maximise every sales opportunity, ensuring clients receive the best insurance for their needs.
* Quotations and renewals: Obtain quotations for new and existing customers and assist with renewals and adjustments.
What we’re looking for:
* Experience: Previous experience in an insurance environment is essential.
* Communication skills: Excellent telephone manners and great communication skills.
* Customer focus: Enjoy working in a customer-oriented environment and embrace change.
* Team player: A collaborative spirit with a willingness to share ideas, knowledge, and experiences.
* Attention to detail: High standards of work and an ability to multitask and prioritise responsibilities.
* Growth mindset: A desire to learn and grow professionally.
You will provide first-class customer service on every call, email, and face-to-face enquiry, ensuring our clients are satisfied with their experience and receive the insurance that’s right for them and their needs.
This is a fast-paced team of like-minded, ambitious, and outgoing individuals who support each other, and therefore, the role would suit someone who thrives within an energetic sales environment.
Benefits
* 25 days annual leave + bank holidays (option to purchase up to three additional holiday days in April each year)
* Discretionary annual Company bonus scheme
* Life Insurance (4x annual salary)
* Bupa Cashplan
* Salary Exchange pension scheme
* Supported professional training and development
* Discounted financial services and insurance products
* Funded professional memberships
* Recruitment referral incentive bonus ‘refer a friend’
* Cycle to work scheme
About us
Alan Boswell Group has built its reputation as the natural choice for friendly, expert advice on insurance, risk management, and financial services. Its stability within the market for 40 years builds on its success, but it also reflects the market by changing rapidly to meet our customer requirements. We are proud of our people, their successes, and value their contributions to our growing business.
Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow.
If you are hardworking and focused on getting things right the first time, then we would love to hear from you.
Apply here
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