Overview:
We are looking for a part-time, flexible employee working on a rota basis, with additional hours for holiday cover or sickness. Working three days a week on a Tuesday afternoon, Wednesday morning and Friday afternoon.
Administration/reception experience is preferred but not necessary. You will be offered in-house training for all the areas as required. This demanding role offers the opportunity to develop a range of administrative and communication skills and requires attention to detail and a positive, patient-centered, flexible approach.
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
1. Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
2. Maintaining and monitoring the practice appointments system
3. Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
4. Processing and distributing incoming (and outgoing) mail
5. Taking messages and passing on information
6. Filing and retrieving paperwork
7. Processing repeat prescriptions in accordance with practice guidelines
8. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
9. Initiating contact with and responding to requests from patients, other team members, and associated healthcare agencies and providers
10. Clearing and re-stocking of consulting rooms as required
11. Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning
12. The monitoring of stationery and other supplies
13. Provision of refreshments for staff and visitors as required; keeping the kitchen area clean and tidy
14. Keeping the reception area, notice-boards, and leaflet dispensers tidy and free from obstructions and clutter
Job Type: Part-time
Pay: £11.75 per hour
Expected hours: 18 per week
Benefits:
* Company pension
* Free parking
Schedule:
* Monday to Friday
* No weekends
Work Location: In person
Application deadline: 11/02/2025
Expected start date: 17/02/2025
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