We are currently recruiting for an Energy Operations Advisor based in Bedford for one of our clients on a 6-month contract basis. Our client is a leading global energy management company.
Responsibilities of the Energy Operations Advisor
* Ensure timely and accurate bills for our customers.
* Establish relationships with key suppliers.
* Respond to queries and raise service desk tickets where needed.
* Work with partners around settlement validations and exceptions of meter readings.
* Provide input into the development of communications for events in the customer journey.
* Refine requirements, manage backlog, and provide input on User Acceptance Testing and running platform.
* Assist finance in validating industry invoices.
Requirements for a successful Energy Operations Advisor
* Experience working within an Energy Supply Company.
* Experience designing customer journeys for a multi-channel digital platform.
* Flexible with excellent multitasking skills.
* Keen to learn.
* Good communication skills.
* Understanding of meter reading and billing.
What our Client offers
* 25 days holiday.
* Employee share scheme.
* Healthcare.
* Company pension.
* Company employee care scheme.
Summary of the Energy Operations Advisor role
Salary: £27,000 per annum
Location: Bedford, Hybrid - 2 days in the office
Type of Contract: 6 Month Fixed Term Contract, Full-time
Hours: Monday - Friday 9:00am - 5:30pm (flexible)
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