Job Title: Legal Collector
Location: Sheffield S3
Salary: £22,308 + monthly bonus of up to £500 (as well as the opportunity to progress career path and gain further qualifications)
Full-time, permanent role, 37.5 hrs a week 3 days in office, 2 from home
As part of our growth plans, Credit Style are looking to strengthen our team based in offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group - employing over 500 people, in debt recovery, throughout the UK.
Responsibilities:
Negotiate commitments to resolve overdue accounts
Monitor arrangements and commitments to ensure timely resolution
Manage a case management diary system to take appropriate follow up action
Review pre-legal debts to ensure suitability and readiness for legal proceedings
Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system
Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times
Review and rectify cases that have failed the automated legal process
Make and receive collection telephone calls whilst maintaining a professional telephone manner
Good team worker, but also be comfortable working alone
An ability to work accurately and to a high quality
Be a person of integrity and good conduct as required by the SRA
Have a strong and reliable work ethicRequirements/qualifications:
Good IT skills - able to adapt and use new systems
Problem solving skills - able to look for solutions and agree these with customers
Confidence in making and receiving telephone calls
A willingness to learn
Clear communication capabilities - both written and verbal
The ability to work to targets - earning more based on success
Confidence to deal with a variety of people in different situationsBenefits:
Full Training and Career Development
Fruit and Daily Refreshment Offering
Company Pension Scheme
On Site Parking
Life Assurance Plan
Hybrid RoleThe successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of