HR Operations Manager
Salary: Up to £50,000 (DOE)
Location: Glasgow
Our client
Our client is a leading group of staffing specialists operating within the Technology, Engineering, Life Sciences, and Government sectors. With over 25 offices across the UK, EU, and US, they deliver high-quality, end-to-end staffing solutions.
Role Overview:
As the HR Operations Manager, you will lead and personally deliver an exceptional operational HR service across the Glasgow office. Managing a team of two HR Advisors and one HR Administrator, you will oversee a broad range of HR activities throughout the employment cycle. Your leadership will ensure the continuous improvement of all HR operations, aligning with our clients service principles.
Key Responsibilities:
1. Team Leadership: Guide and develop the HR team to ensure high performance and potential.
2. Operational Excellence: Develop and monitor operating procedures and service standards to deliver consistent, high-quality HR services.
3. Policy Development: Create and implement new company policies.
4. Objective Setting: Establish and track HR team objectives.
5. Onboarding & Off-boarding: Oversee the entire process to ensure a seamless experience.
6. Reward Administration: Manage promotions, salary reviews, bonuses, and other incentives.
7. Project Collaboration: Work with the Head of HR on key projects.
8. Health & Safety Compliance: Ensure all activities meet legislative requirements.
9. HR Reporting: Develop and manage HR analytics and reporting.
10. Employee Relations: Support and guide HR Advisors on best practices.
Skills Required:
* Strong knowledge of HR principles, practices, and procedures.
* Excellent communication skills, both verbal and written.
* Strong organisational and time management abilities.
* Analytical and problem-solving skills.
* Proficiency in HR software and systems.
* Strong interpersonal skills for building positive relationships.
* Attention to detail and accuracy in data management.
* Ability to work independently and as part of a team.
* Knowledge of employment legislation and HR best practices.
* Project management capabilities.
* Ability to maintain confidentiality and handle sensitive information.
Experience & Qualifications:
Essential:
* Proven experience as an HR Operations Manager or equivalent role.
* Experience in a busy, diverse role with team management and hands-on administration.
* Previous people management experience.
* Expertise in HR policies and employee relations.
* Experience providing expert advice and coaching on ER issues.
Desirable:
* Experience with European HR legislation in the Netherlands, Germany, or Belgium.
Benefits:
* 25 days annual leave (including bank holidays)
* Discounted gym membership
* Employee Assistance Programme
* Death in service (x4)
* Cycle to work scheme
* Perks At Work
* Eye tests
* Flu jabs
* Enhanced maternity and paternity packages
* Additional full day annual leave for your birthday
* Management Incentive Scheme
Application Process:
The interview process includes three stages: a telephone sift and two face-to-face interviews.
If you are interested in applying for this role to excel in the next stage of your career, then please apply below. #J-18808-Ljbffr