Information Technology Project Coordinator
Are you a Project Coordinator looking to grow your career with a market leader in hosted contact centre and customer experience solutions? Route 101, certified as a 'Great Place To Work', partners with industry giants like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections.
We’re currently helping Route 101 hire a Project Coordinator to support a large-scale cloud contact centre deployment for a key client of theirs. If you're detail-oriented, thrive in fast-paced environments, and want to make an impact in cutting-edge technology projects, this is the role for you!
The role:
You’ll work closely with Project Managers, workstream leads, and stakeholders to support project delivery across key phases: stand-up, discovery, design, build, test, user readiness, release, hyper care, and closure.
Responsibilities include:
* Supporting Project Managers with administrative tasks
* Tracking project progress and ensuring key deadlines are met
* Managing project documentation, RAID logs, and governance reporting
* Coordinating change and release management processes
What will help you succeed in this role?
* Previous experience of project coordination on IT projects
* Understanding of PRINCE2 and Agile project environments
* Excellent organisational and problem-solving skills
* Experience with Azure DevOps is a big plus!
The salary & benefits:
* Competitive salary (DOE)
* Hybrid working between home and Manchester. 2-3 days onsite.
* 25 days annual leave (increasing to 30 days with tenure)
* Pension scheme: 5% employee + 4% employer (scaling up to 9% employee + 8% employer matched)
* Opportunities for professional development & career growth
Ready to join?
Apply today with your CV and let’s chat! Be part of a team that’s shaping the future of customer engagement technology.
Seniority level
Associate
Employment type
Full-time
Job function
Project Management
Industries
Technology, Information and Media
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