The Urostomy Practitioner will form an integral part of the multidisciplinary team in caring for the physical, social, and psychological needs of patients and carers diagnosed with Urological conditions throughout their treatment pathway.
The post holder will have daily direct contact with patients and their families, providing teaching, support, advice, and signposting. The role is unique and imperative to patient care.
The role will also involve undertaking clinical tasks deemed suitable/appropriate to the role by the Clinical Nurse Specialists (CNS’s).
The post holder will work as part of the Urology multidisciplinary team under the guidance and supervision of a registered practitioner.
Responsibilities:
1. The role will be patient-facing for patients with Urological conditions.
2. To support patients and be a direct point of contact for patients on the 28 faster diagnosis.
3. Triaging telephone calls and providing basic advice and support.
4. Liaising and referring to other appropriate healthcare professionals, especially within the community.
5. Arranging and supporting clinics with Intravesical treatments.
6. Completing flow and scan clinics alongside TWOCs.
7. Arranging and triaging of the electronic Holistic Needs Assessments (eHNA) during the cancer patient pathway.
8. Ensure the appropriate management of patient information and the coordination of patient pathways through collaborative working with medical secretaries, MDT coordinators, clinical nurse specialists, and other departments as required within the Trust.
9. To work with the CNS’s to develop and embed the Living With and Beyond Cancer agenda within the Urology service.
10. To assist in the development of end-of-treatment summaries alongside the lead CNS to ensure timely communication of patient information to the primary care setting.
11. To ensure the appropriate and timely booking of outpatient appointments.
12. Assist in maintaining and developing the Urology CNS patient database, including remote monitoring.
13. Work closely with the MDT coordinator to ensure roles are well defined and not duplicated.
14. Assist in the development of care pathways and implement improvements to the administrative element of the pathway.
15. Ensure that directorate administrative and clerical functions are carried out to the highest quality standards by monitoring and improving services.
16. Monitor patients’ progress through the cancer pathway.
17. Identify areas where targets are not achieved and undertake process mapping to identify bottlenecks and improve performance.
18. To participate and display a willingness to learn, develop a relevant technical competency/area of interest, and keep up to date with current local and national issues and developments.
19. To be responsible for own learning in knowledge base relevant to own clinical area including mandatory training.
20. To participate in regular formal supervision and develop a personal development plan that links into KSF and departmental competency frameworks in order to promote learning and enhance skills.
21. To be responsible for managing own daily timetable of delegated tasks including time for supervision and training.
For further details of the role please see the attached job description.
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