Support the Director of Solutions in managing all projects related to Contract Solutions. Collaborate with key stakeholders, including the Heads of PBH, SIM, CRO, Customer Repairs, and account managers for easyJet and Aer Lingus, to monitor SLA performance, costs, and revenue. Key duties: Coordinate projects across multiple platforms. Analyse financial performance and identify cost-saving opportunities. Drive automation and improve data quality with internal stakeholders. Oversee PABs, IT tickets, and KPI monitoring for contracts. Collaborate with Commercial and PBH teams on new contract implementations. Support the Commercial team to enhance existing and future contracts. Identify and implement improvements to boost customer service and business outcomes. What's in it for you? Enjoy a monthly team fun budget and support community causes through charity events. Join our vibrant social scene with company-run events and experience a stunning work environment at our state-of-the-art HQ, complete with an onsite gym, bike-for-work scheme, delicious restaurant, discretionary bonus, healthcare, and Perkbox benefits. Not local to our state-of-the-art HQ? Don't worry. Relocation support packages are available to make your move to the area easier. This role may be eligible for hybrid working after 3-month probation (2 days WFH). Inclusive recruitment process; let us know about any reasonable adjustments needed. AJW Group promotes diversity and equal opportunities. DBS background check may be required for successful candidates. See for yourself what it's like to work at AJW Group: AJW Group is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit. To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs. Aviation Experience : Strong knowledge of PBH, easyJet, and MRO operations. Supply Chain Understanding : Experience in supply chain processes. Analytical Mindset : Ability to analyse data and make informed decisions. Commercial Acumen : Sound commercial judgment to drive business decisions. Leadership : Lead with passion and set a positive example. Strategic Thinking : Support organizational strategy and business goals. Collaboration : Work well with internal and external teams. Profitability : Maximize opportunities to meet or exceed targets. Continuous Improvement : Focus on improving team performance. Effective Communication : Must communicate effectively, both internally and externally, and uphold confidentiality where necessary. Brand Advocacy and Change : As a brand advocate, the role holder should drive continuous change and support business growth through strategic initiatives Profitability and KPI Achievement : Ensure opportunities are maximized to drive profitability, while meeting or exceeding defined KPIs and targets.