Job summary We are looking for a full time medical secretary who is able to work autonomously as well as part of the wider team, processing referrals into Secondary Care, acting as a conduit between Primary and Secondary Care and responding professionally to questions and queries. Main duties of the job Please refer to the job description for further information about this role. The role will involve an element of audio typing but is much more than a general "secretarial" role. About us We are a small GP practice located in the North Cotswolds with a dedicate and loyal team of staff who work together for the benefit of patients in Stow on the Wold and the surrounding area. Date posted 03 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time Reference number A0259-25-0000 Job locations Stow Surgery Maugerbury Road Stow On The Wold Cheltenham Gloucestershire GL54 1AX Job description Job responsibilities Please see attached job description Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Job description Job responsibilities Please see attached job description Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). Person Specification Qualifications Essential Good Standard of education to GCSE or equivalent including English and Maths Desirable NVQ Level 2 in Health and Social Care Level 3 trained in Medical Terminology Experience Essential Previous experience of dealing with public/patients Awareness of diversity issues and ability to work in a positive non-discriminatory way Experience of range of secretarial and administrative duties Experience of working successfully and co-operating as a member of a team Desirable Understanding of NHS and Healthcare delivery within the Primary Care setting Understand the statutory requirements of health & safety, safeguarding and CQC Experience of working in primary care Experience of working in an environment where there is a strict need for confidentiality Qualities Essential Self driven with a positive outlook and clear focus on high quality customer service Reliable, honest, tolerant and determined Keen for new experience, responsibility and accountability Able to get on with others and strong desire to be an integral team player in a multidisciplinary team Able to work in a changing environment Adaptable and flexible willing to undertake a wide variety of tasks and able to provide cover for colleagues IT Skills Essential Excellent IT skills (including use of internet, email and Microsoft Office Word, Excel & Outlook) Desirable Clinical software experience SystmOne Knowledge of and experience of READ coding, QOF and NHS Enhanced Services Person Specification Qualifications Essential Good Standard of education to GCSE or equivalent including English and Maths Desirable NVQ Level 2 in Health and Social Care Level 3 trained in Medical Terminology Experience Essential Previous experience of dealing with public/patients Awareness of diversity issues and ability to work in a positive non-discriminatory way Experience of range of secretarial and administrative duties Experience of working successfully and co-operating as a member of a team Desirable Understanding of NHS and Healthcare delivery within the Primary Care setting Understand the statutory requirements of health & safety, safeguarding and CQC Experience of working in primary care Experience of working in an environment where there is a strict need for confidentiality Qualities Essential Self driven with a positive outlook and clear focus on high quality customer service Reliable, honest, tolerant and determined Keen for new experience, responsibility and accountability Able to get on with others and strong desire to be an integral team player in a multidisciplinary team Able to work in a changing environment Adaptable and flexible willing to undertake a wide variety of tasks and able to provide cover for colleagues IT Skills Essential Excellent IT skills (including use of internet, email and Microsoft Office Word, Excel & Outlook) Desirable Clinical software experience SystmOne Knowledge of and experience of READ coding, QOF and NHS Enhanced Services Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Stow Surgery Address Stow Surgery Maugerbury Road Stow On The Wold Cheltenham Gloucestershire GL54 1AX Employer's website https://www.stowsurgery.co.uk (Opens in a new tab)