Mersey and West Lancashire Teaching Hospitals NHS Trust
An exciting opportunity has arisen for an experienced manager to join the General Surgery Team as an Associate Directorate Manager at Mersey & West Lancashire Teaching Hospitals NHS Trust.
The post holder will be responsible for supporting the Directorate Manager and Deputy Directorate Manager in the delivery of performance for their specialties and support services. Liaising with specialties, departments, staff, and clinicians to manage capacity and demand, patient flow, and site issues ensuring delivery of key performance indicators for the Division and specialties and services within it.
The management of an efficient and responsive clinical, administration, and support service across MWL sites and off-site when appropriate, providing professional advice and leadership and taking responsibility for the performance of each department.
The post holder will participate in the development of corporate objectives, policies, and strategic plans along with having budgetary responsibility. The post holder will also contribute to the development of effective Clinical Governance, Risk Management, and Controls Assurance Systems ensuring that procedures are embedded into the culture of all administration across both hospital sites.
Main duties of the job
* The post holder will assist in the management and support the Directorate Manager or Deputy Directorate Manager across the Division, encouraging and motivating continual development through appropriate training and personal development.
* The post holder will be responsible for assisting in managing the complaints process, ensuring compliance with Trust targets and working with the Head of Quality to establish processes to ensure lessons are learned throughout the Division.
* To be responsible for the development of policies and procedures for the department in line with national guidance and local requirements, ensuring all standards, policies, and procedures are implemented and maintained.
* Develop and be responsible for effective business standard operating procedures and processes thereby ensuring streamlined delivery.
* Work with clinical staff and Directorate Managers to identify capacity and demand risk areas and discuss resolutions.
Person Specification
Qualifications
* Educated to degree level or equivalent level qualification or significant experience of working at a similar level in a specialist area
* Qualification in management and leadership or in the process of working towards qualification
* Evidence of personal and professional development
Knowledge & Experience
* Demonstrated experience of coordinating projects in complex and challenging environments
* Experience of managing risks and reporting
* Knowledge of Financial Systems e.g. monitoring budget management, processing invoices, and procurement
* Experience of setting up and implementing internal processes and procedures
* Experience of leading and implementing re-design or change management initiatives
* Understand the role of IT in the delivery of an effective service
* Clear detailed understanding of access targets, booking, choice
* Managing, assessing, and planning workload for others
* Mentoring and developing others
* Previous NHS experience of at least 3 years at a supervisory level
* Good understanding of the financial composition of the NHS
Skills
* Significant experience of successfully working in a sensitive environment
* Ability to work effectively in a team with strong interpersonal skills with the ability to maintain positive and productive relationships at all levels
* Ability to use Microsoft Word, Excel, PowerPoint, and Email
* Ability to use problem-solving skills
* Ability to write letters and written reports to a range of people within the organisation and externally
* Ability to prioritise and quickly identify the core issues in a situation
* Ability to analyse complex information to support decision making
* Ability to negotiate with others in the organisation
Other
* Demonstrated capabilities to manage own workload
* Ability to work under pressure and maintain high-quality work
* Able to work flexibly across both sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr