A leading provider of industrial equipment is looking for an Aftersales Consultant to consult existing customers on equipment services offers.
Requirements
1. Sales experience, preferably in capital equipment or the manufacturing industry.
2. The ideal candidate will have Engineering Equipment after sales experience.
Role
1. Ensuring our customers have the best equipment ownership experience possible.
2. Develop a relationship with customers, understand their business industry and sell the appropriate services.
3. Upgrade and renew service and support contracts.
4. Own first line customer contact, telephone, email or other.
5. Relay customer service requirements efficiently to the Field Service Team.
6. Generate new Installation documentation for the service team.
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