Field Service Engineer
More Recruitment Group are seeking a passionate and dedicated Field Service Engineer to provide top-tier service to our customers. If you're someone who thrives on problem-solving, enjoys hands-on work, and has a keen eye for detail, this is the perfect role for you. You'll be responsible for ensuring our clients' equipment is operating at its best through timely repairs, scheduled maintenance, and exceptional customer service.
Job Summary
Responsible for attending various customer sites to complete repairs, scheduled maintenance, completing Thorough Examinations (where authorised to do so) and generating chargeable work. Excellent communication skills required.
Key Tasks:
* Attending customer sites following report of a breakdown, diagnose fault and complete the repair.
* Complete scheduled maintenance at customer sites.
* Comply with all site instructions, work permit requirements, health and safety guidance etc.
* Complete job sheets and bespoke client portals to a satisfactorily detailed degree.
* Advise controllers of all work that is chargeable and requires a quote, detailing all parts and labour time required.
* Follow company guidelines regarding all aspects of Health and Safety.
* Polite and courteous manner when dealing with customers and colleagues alike.
* Assist colleagues with repairs where applicable.
* Keep company vehicle presentable and in good working order, including daily van checks.
* S...