Job Description
An exciting opportunity has arisen for an enthusiastic and outgoing individual to join our Client Service team in Northampton on a full time permanent basis.
Salary: £24,024 per annum, (£12.25 per hour).
Working hours: Monday-Friday, 8am-4pm.
As a Client Service Administrator, you will work within the administrative team to assist in managing client volumes and stock holding value, ensuring swift dispatch of returned items while maintaining maximum customer satisfaction.
Key Duties of a Client Service Administrator include:
* Assisting key contacts with queries on Stock, Customer queries, Replenishment, and general orders.
* Managing communications with suppliers and disseminating relevant information to the wider team.
* Addressing supplier compliance queries and validating on-site completion rates to ensure adherence to company standards.
* Engaging with key client contacts daily to facilitate open communication and swift query resolution.
* Tracking and managing consumable supplies necessary for daily operations, ensuring stock levels are maintained and replenished as needed to prevent disruptions.
* Providing administrative assistance to the operations team to enhance day-to-day efficiency.
* Overseeing the processing and tracking of Made-to-Order (MTO) and special orders to ensure timely fulfillment.
* Coordinating the distribution of spare parts to support maintenance and repair services.
* Maintaining regular communication with other Distribution Centres and Hubs.
#J-18808-Ljbffr