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Inside Sales Manager (Team Leader), Warwick
Client: CitySprint
Location: Warwick, United Kingdom
Job Category: -
EU work permit required: Yes
Job Reference:
0969070f40a8
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
What will I be doing?
Your role will be to maximise performance and deliver against budget for the business. You will take ownership of all associated processes, KPIs, and deliverables within the SME day-to-day functions. Ensure that the highest standards are maintained in line with company values, demonstrating a customer-centric focus by achieving retention and growth targets across your team.
Role & Responsibilities:
* You will be responsible for delivering your team's targets for new business, retention, portfolio development, and appointments set for TMs.
* You will ensure your team is properly resourced while meeting KPIs and revenue targets, acting as a support for colleagues.
* You will ensure adherence to workflow processes and that all activity is logged within Salesforce.
* You will produce analytics for the Account Director and demonstrate KPI adherence. You will also be responsible for securing new business to support team targets.
* Manage and review the quality of outbound engagement, ensuring brand integrity.
* Verify that all outbound customer engagement standards are met, maintaining accurate records of activity and communication across systems.
The key skills needed for the role include:
* Proven ability to quickly learn new applications, processes, and procedures.
* Adaptability in a fast-paced environment, embracing change for the benefit of customers and colleagues.
* Personable and approachable, with a focus on customers and colleagues.
* Leadership skills to motivate and build team spirit in line with CitySprint's vision and values.
* Effective time management and ability to meet deadlines.
* Self-motivation and ambition to succeed.
* Experience managing a team of executives.
The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.
We do not require the assistance of agencies for this vacancy – thank you in advance.
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