An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high profile clients as part of the Capgemini portfolio. The role of Exchange / Collaboration Engineer will be a forward-thinking position, across a broad range of work tasks across Collaborative Systems/Applications, Standard Operating Environments using standard support Toolsets, Capgemini processes and managing the Enterprise Systems.
This role is fully onsite in Barrow-In-Furness.
Your role
* Undertaking performance monitoring, tuning, fault diagnosis, incident, and request resolution.
* Support and manage scheduling of Project work tasks and liaise with Project Managers to achieve planned deliverables.
* Able to coordinate incident, problem and requests queues, involving other team resources as required to achieve BAU SLA commitments.
* Involvement in new IT Infrastructure projects.
* Expected to work a reasonable amount of overtime to cover outage slots.
Your skills and experience
Email System including:
* Microsoft Exchange 2010 and 2016.
* SMTP Secure Gateways.
Lync/Skype for Business including:
* Microsoft Skype for Business Server 2015/2019.
Your security clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.
Ref. code: 83846
Posted on: 8 Dec 2024
Experience Level: Experienced Professionals
Contract Type: Permanent
Location: Manchester, GB
Brand: Capgemini
Professional Community: Cloud Infrastructure Management
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