We are looking for an IT Operations Technician to provide technical support, maintain IT infrastructure, and ensure seamless IT operations across FG UK and Ireland. This role involves troubleshooting, network management, and system administration as part of a geographically dispersed team.
THE ROLE:
* Provide second-line user support for office-based, remote, and mobile users, resolving hardware, software, and network issues.
* Deploy, manage, and maintain IT infrastructure, including Windows servers, Azure environments, Microsoft 365 applications, and Active Directory.
* Configure and support LAN networks, including switches, access points, and mobile devices.
* Monitor server infrastructure using specialized tools to ensure performance and security.
* Document IT processes and contribute to IT projects, improving system efficiency and reliability.
YOUR PROFILE:
* Bachelor’s degree in computer science or relevant IT qualifications (preferred).
* Experience in IT operations, with proficiency in Windows 10/11, Windows Server 2016-2022, Azure, Microsoft 365, SQL Server, SCCM, and MDM tools.
* Strong troubleshooting and problem-solving skills, with the ability to work independently and collaboratively in international teams.
* Attention to detail, resourcefulness, and a proactive mindset to improve IT service delivery.
* Experience with network configuration, application deployment, and IT infrastructure monitoring is a plus.
This job description is not intended to encompass all tasks and responsibilities associated with the position. The role will evolve based on business requirements and will adapt in response to market conditions, competition, and regional development.
We Offer:
* 25 days Holiday (+ bank holidays)
* Pension Scheme
* Life Assurance Scheme
* Cycle to Work scheme
* Long Service Awards
* Employee Assistance Programme & Access to Mental Health Support
* Learning and Development Opportunities
If you have any questions, you are welcome to contact the HR Team on recruitmentUK@flaktgroup.com.
The last day to apply is 12th February 2025 and we apply continuous selection. Therefore, the position may be filled before the application period expires.
Interviews will be held via MS Teams.
ABOUT US:
For over 100 years, we have proudly developed innovative and energy efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. Today FläktGroup is one of the global leaders with +600 MEUR in sales to more than 65 countries and headquartered in Herne, Germany. With the widest product range in the industry, our products are found everywhere from homes, offices and schools, to hospitals, data centres, subways and offshore.
Read more about us on www.flaktgroup.com.
Equal Opportunities: We are an equal opportunities employer, recruiting individuals on their suitability for the role, qualifications and experience. We welcome applications from all communities and backgrounds. Please note we do require applicants to hold the Right to Work in the United Kingdom.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
* HVAC and Refrigeration Equipment Manufacturing
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