Contract : Full time
The Best Connection are looking for a Traffic Dispatcher for our clients' small but very friendly team near York. This initially a temporary position but with a view to going permanen t following a successful probation period.
Responsibilities
* Effectively support the day to day operations of the Depot through successful allocation of vehicles to ensure best in class service.
* Daily debrief, drivers – assisting with confirmation of work plus dealing with any anomalies/issues.
* Liaising with customer service department and/or direct with customers to resolve issues.
* Ensure all Health and Safety standards, environmental and O Licence compliance is maintained including any hazards identified by drivers.
* Hands-on activity to support with Employee Engagement, continuous improvement projects and covering items such as productivity and quality of service provision.
* Assist in delivering exceptional customer service.
* Order processing and confirmation and running and clearing daily reports and other Administrative tasks and housekeeping.
Successful Applicants Will:
* Be friendly and calm and have a personable disposition.
* Be well organised with good basic geography and communication skills.
* Receive training in the role so role specific experience is not essential.
* Have excellent admin & call handling experience and be skilled in the use of Microsoft applications including Excel.
* Have own transport due to the remote location of the site.
* Be flexible to support other colleagues in the team.
Pay, Hours and Benefits
* £12.50/hour Monday to Friday 8am-4pm (9am-4pm during training)
* Ongoing career development, training and coaching
* Generous pension scheme
* Medical and dental scheme
* Retail and leisure discounts
* Holiday and travel discounts
* Bike to work scheme
Benefits
* Hourly rate as above (not age dependent)
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
* Possible permanent position following a successful trial period
Goole
York
goole@thebestconnection.co.uk
Chrissy 01405 780 380