Customer Service Administrator – Hybrid
Location: Leicester, LE19 1SU – Hybrid
Salary: £23,898 per annum + Excellent Benefits!
Contract Type: Fixed Term Contract for 10 months, Full-Time
What We Can Offer You: Hybrid working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing Resources!
Why Do We Want You?
Mercia, part of Wilmington plc, is a leading provider of compliance, training, and marketing services to accountancy practices in the UK and Ireland.
As a Customer Services Administrator, you will be part of a team that ensures all Mercia client requests and orders are processed promptly and correctly, ensuring a positive impression is received by all clients and internal colleagues alike.
Please note: To complete your application, you will be redirected to Wilmington plc’s career site. We shortlist all applicants who meet the essential role criteria, and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!
Job Purpose, Tasks, and Responsibilities
You will be responsible for:
* Working to deadlines and ensuring all clients requests and orders are processed accurately and on time in line with internally agreed SLAs.
* Lia...