RealityMine has been a pioneer in delivering data-driven insights to the media and market research industries for over a decade. Our platform provides unique and actionable data solutions to top brands and partners worldwide, empowering them to make informed, strategic decisions. We are seeking a Data Operations Team Lead to join our Data Operations team. In this role, you will lead a small team of data analysts and provide insightful analysis to address both customer and internal requirements. You will also be responsible for creating dashboards using AWS QuickSight or equivalent tools and developing alerts and monitoring scripts using Python and Pandas or similar technologies. Key Responsibilities: Lead and mentor a team of data analysts, fostering a collaborative and high-performance work environment. Communicate with customers and internal teams on complete data questions. Analyse large datasets to identify trends, patterns, and insights that drive business decisions. Conduct thorough data analysis to resolve customer and internal issues, ensuring data accuracy and integrity. Design and develop interactive dashboards to visualize key metrics and performance indicators. Create and maintain automated alerts and monitoring reports using Python to ensure timely detection of anomalies and issues. Collaborate with cross-functional teams to understand data requirements and deliver actionable insights. Continuously improve data processes and workflows to enhance efficiency and effectiveness. About You: Required skills: Strong communication, listening, and interpersonal skills, with the ability to convey complex data insights to non-technical stakeholders. Developing scripts using Python for data manipulation and reporting. Experience working with large volumes of data and complex datasets. Excellent problem-solving skills and attention to detail. Understanding of software development processes and tools. Desired skills: Proficiency in data analysis and visualization tools, including AWS QuickSight or equivalent. AWS cloud technologies. Why Join RealityMine? At RealityMine, we believe our people are at the heart of everything we do. That’s why we go the extra mile to support every team member to unlock their full potential. Whether you're hungry for learning, driven by achievement, or just love being part of a dynamic and supportive team, you'll find a home here. Your Benefits: Generous Time Off: Enjoy 25 days of paid holiday, plus bank holidays. After two years with us, you can also buy or sell up to 5 days of annual leave. Peace of Mind: Life assurance and a workplace pension with employer contributions. Reward for Performance: Bonus scheme that recognizes your hard work and contributions. Cycle to Work Scheme: For the cyclists among us, we've got you covered. Gear You’ll Love: Choose the tech that works for you, we'll try and source it Learning & Growth: Benefit from one-to-one coaching, a budget for training programs, and all the support you need to keep growing. Giving Back: Join us in supporting local charities and making a positive impact. Hybrid Working: We know work-life balance matters, so we’ve embraced a flexible hybrid working model: Located in Trafford Park, our Manchester office offers an inspiring, collaborative space to work alongside your colleagues. Free parking and secure bike shed. Excellent public transport links. Split your time between the office and home, with full equipment provided for home working (desk, screen, chair). Receive £100 annually to personalize your home workspace. Flexible start and finish times to suit your personal circumstances.