Job description
The Player Safety Manager (PSM) supports the player experience by maintaining a visible presence on the tee-line with specific focus on the 2nd and 3rd levels as applicable. The PSM is a member of the hospitality management team, focusing on maintaining safety and security standards throughout the shift including guest conduct.
Responsible alcohol service, conflict de-escalation, and enforcement of safety rules are high-priority focus areas for the PSM.
What we are looking for:
1. 3+ years' experience working as a manager in a restaurant, entertainment venue, or golf operation
2. Experience in security and working in customer service would be beneficial
3. Familiarity with safety and security procedures
4. Demonstrated experience with dealing with the public
5. Strong guest service skills and professionalism
6. Excellent oral and written communication skills including spelling, grammar, and punctuation skills.
7. Demonstrated proficiency using Microsoft Office (Word, Excel, Outlook, PowerPoint). Proficient in using risk management information systems preferred
8. Hours - evenings and most weekends (candidates need to be available all week and will have 1 day off during the week and 1 day off at the weekend) Hours 4:30pm till midnight
In return we offer:
1. 33 days leave (inclusive of bank holidays)
2. Quarterly bonus
3. Continuous professional development in a fast-growing company
4. Discounts that extend to friends and family
5. Employee Assistance Program
6. Access to discounts across retailers, restaurants, and hospitality venues
7. Please be aware the hours are mostly evenings and weekends.
8. Salary £28,000 - £30,000 + 10% Bonus
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Schedule:
1. 10 hour shift
2. 8 hour shift
Work Location: In person
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