Eden Scott is delighted to be working with Loch Lomond Group, an independent distiller, blender, and producer of some of the finest and rarest scotch whiskies in the world, as well as a growing portfolio of other premium and super premium spirits and champagne. Their heritage is amongst the oldest in our industry.
Ben Lomond gin was launched in 2020 and has been steadily growing around the world, and was voted one of the world’s Top 5 gins by the San Francisco World Spirits Competition 2024.
Loch Lomond Group is now looking for an adventurous soul to run their brand new Ben Lomond Gin Distillery Visitor Centre located at Luss, with Ben Lomond standing proudly over Loch Lomond. This visitor attraction, opening in May 2025, will offer a working distillery and gin “school,” an interactive visitor experience, retail store, and sampling bar/café.
They are seeking a driven and experienced Brand Home Manager to lead the operations and strategic growth of the experience and visitor centre. This senior role is responsible for overseeing the visitor experience, driving business growth, and ensuring the successful day-to-day running of the site.
The Brand Home Manager will play a key role in shaping the centre’s future through strategic leadership, managing the Business Development & Marketing Manager to implement effective marketing and business strategies that increase visitor traffic and revenue.
Key responsibilities of the role include:
1. BUSINESS AND REVENUE GROWTH: Drive overall growth strategy for the visitor centre, ensuring that all business development efforts contribute to increased footfall, visitor engagement, and revenue growth.
2. OPERATIONAL LEADERSHIP: Lead the day-to-day management of the visitor centre, ensuring that all operations run smoothly and efficiently.
3. TEAM LEADERSHIP & DEVELOPMENT: Lead, mentor, and develop a dedicated team, instilling a culture of high performance, customer service excellence, and brand representation.
4. VISITOR EXPERIENCE: Ensure that all visitors enjoy an exceptional, memorable experience through engaging and educational tours about gin production and the Ben Lomond brand.
5. STAKEHOLDER & PARTNERSHIP MANAGEMENT: Build and maintain strong relationships with local businesses, tourism boards, and industry partners to support growth initiatives.
6. REPORTING & PERFORMANCE ANALYSIS: Regularly report on key performance indicators, including visitor numbers, sales revenue, customer satisfaction, and marketing performance.
Key skills and experience required:
* Proven experience in a senior management role within the hospitality, retail, or tourism sectors, with a focus on business growth and operational leadership.
* Strong track record in driving revenue growth and building partnerships that deliver results.
* Leadership skills with the ability to inspire, motivate, and manage a team.
* Financial acumen, including budget management and cost control.
* Excellent communication skills, with the ability to effectively convey the brand story and deliver an exceptional visitor experience.
* Minimum of 3-5 years of experience in a senior role within the spirits, hospitality, or tourism industries.
This role offers a salary of £50,000 - £60,000 p.a. dependent on experience, with a discretionary bonus entitlement of 15%. Location: Based at the distillery in Luss, Loch Lomond. Benefits include 34 days annual leave (inclusive of statutory holidays), matched company pension contribution of 5%, life assurance, access to Electric Car Scheme, and Westfield Health & Awards Scheme.
Eden Scott is dealing exclusively with Loch Lomond Group on this vacancy. To be considered for this exciting opportunity with a truly unique and best-in-class employer, please submit your CV online or to sally.rae@edenscott.com or call 0131 550 1138. A full job pack is available upon request.
Closing date for applications is 5pm on Friday 22nd November 2024.
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