Midlands Partnership NHS Foundation Trust
We currently have an exciting opportunity for an Administrator that is looking for a new challenge to work in an organisation that will help you develop and achieve your goals to become the best you can be.
We are looking for a Medical and Clinical Administrator to join our Adult Mental Health Services situated in Oswestry. The Service offers mental health care and treatment across a variety of different age ranges and presentations.
The post holder will be working as part of a team along with another Medical and Clinical Administrator and Administrative Assistant. The post holder will be expected to use their own initiative and judgement, although they will be well supported by other Mental Health Admin staff and through the clinical and professional networks accessible through the community teams.
We are looking for someone that can identify with the following skills:
* Enthusiasm to provide a high quality administrative service
* Strong computer skills in particular Word and Outlook
* Good grammar and written skills
* Honesty, integrity and commitment
* Quick thinking as priorities can change
* Strong and confident customer service skills
* Team player
* Able to work well in an ever changing multi-professional team - including but not limited to Consultants, Prescribers and GPs.
Main duties of the job
Our Medical & Clinical Administrators are an integral part of our Admin Team. The role is busy, challenging and rewarding. We are currently looking for a Medical and Clinical Administrator working 37.5 hours per week Monday to Friday, supporting the Adult Mental Health Services based in Oswestry.
What will the role entail?
* Administration work for Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals
* Typing clinical letters
* Diary and clinic management for the Consultant Psychiatrist/Clinical Leads - scheduling appointments, supervisions etc.
* Confidently handling complex queries of a challenging/sensitive nature
* Concise & accurate message taking
* Using own initiative to proactively resolve problems
* Minute Taking
* Day to Day operational tasks to support the Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals
What are we looking for?
* Flexibility to meet service needs with a passion for quality
* A confident communicator, with strong customer service skills
* Good grammar and written skills
* Honesty, integrity and commitment
* Strong computer and keyboard skills
* Experience of clinical systems (RIO or similar)
* Resilience to work in a busy service
* A passion for the care and support provided to our service users
* Experience of working in the NHS or a healthcare setting
* Ideally hold an NVQ level 3 admin or equivalent qualification/experience
About us
By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by:
* Supporting your career development and progression.
* Options for flexible working.
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
* Extensive Health and Wellbeing support and resources.
* If you work in our community teams, we pay for your time travelling between patients.
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate.
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates.
* Salary sacrifice bikes up to £2k.
* Free car parking at all trust sites.
* Free flu vaccination every year.
* Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met).
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note this vacancy may close early if we receive a high volume of applications for the role.
Job responsibilities
Before applying for this extending and rewarding role, we encourage you to view the full job description and person specification.
Person Specification
QUALIFICATIONS & TRAINING
* NVQ 3 in Business Admin, finance, customer care or relevant experience
* Possesses a good standard of general education
* Possesses a recognised typing qualification (RSA II typing or equivalent) or can display word processing skills to an equivalent level of competence
* ECDL
* RSA III typing
EXPERIENCE
* A good understanding of office procedures
* Working as part of a team
* Manage and prioritise own workload
* Dealing with the public
* Previous experience of working within the NHS
* Use of RiO
SKILLS, KNOWLEDGE & ABILITIES
* Good written and verbal communication skills
* Excellent typing skills and ability to transcribe from audio with precision and speed.
* Work on own initiative and as part of a team
* Proficient in the use of Office Package (i.e. Outlook, Word, PowerPoint, Excel etc.)
* Willing to travel to other locations as and when required.
* Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Midlands Partnership NHS Foundation Trust
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