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Client:
Metropole Hotel, Venue & Spa
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
79de58b1e24c
Job Views:
2
Posted:
30.03.2025
Expiry Date:
14.05.2025
Job Description:
Job Type: Full Time - 40 hours per week
Job Description:
The Metropole Hotel & Spa has 109 bedrooms set in the stunning Elan Valley, with a popular bustling lounge, restaurant, meetings and events, and private functions.
We are recruiting for a Receptionist to join the team. The Receptionist opportunity at The Metropole Hotel & Spa is a great opportunity for a passionate customer-focused individual who is experienced in Hospitality and wants to develop and grow their career. This is a wonderful property with an excellent reputation for food and events. If you want the opportunity as a Receptionist to be part of a passionate team and you enjoy the diversity of what The Metropole Hotel & Spa offers, then this is a great opportunity.
Our Receptionist will have passion and commitment to creating memorable experiences and delivering quality service with the team. You will touch all areas of the business as you ensure that our guests are satisfied.
Shift times will be 7am – 3.30pm and 3pm – 11.30pm, 5 days a week.
We are seeking people who are smart and friendly with a great personality, who can provide outstanding customer service.
As a Receptionist, you are the point of contact for our guests and your main responsibilities include:
* Welcome our guests in the Hotel and provide an efficient check-in and check-out service.
* Arrange reservations.
* Answer all guest enquiries: via phone, face to face, and email or redirect to the appropriate department.
* Liaise with other departments ensuring full communication and information are provided at all times.
* Develop and maintain filing systems.
* Handle payments.
* Maintain a clean, tidy, and safe work station.
* Attention to detail and excellent communication skills, both written and verbal, are required to apply for the job.
We are looking for a person with a great personality who enjoys spending time with people. Are you that person? Apply Now
* Discounted accommodation (£30 per room per night) in other hotels within the Crest group.
* 50% off Food & Beverage in other Hotels within the Crest group.
* Uniform.
* Meal on Duty.
* Free parking on site.
* Company events (BBQ / Christmas Party).
* Long service award.
* Shining Star of the quarter - £250 incentive.
* Refer a friend to work bonus.
Crest Hotels Group's mission statement is simple: “To be the market leader in everything we do.”
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