Customer Service Administrator Temp - Immediate Start Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM Occasional Weekend work once trained, one Saturday a month with a day off in the week Pay £11.70 per hour Crawley, office based role Our key client based in Crawley are seeking a temporary Customer Services Administrator this is a possible temp - perm role for the right candidate. Key Responsibilities: • Efficiently schedule patient appointments from incoming referrals. • Speak to customers on the phone regarding their bookings. • Upload documents onto the system • Handle referral letters through phone, post, or email with effectiveness. • Collaborate with a diverse group of stakeholders. • Accurately document appointment information on IT systems, databases, or spreadsheets. • Maintain strict confidentiality in accordance with GDPR Qualifications: • Exceptional customer service and telephone skills. • Administration skills • Proficiency in IT • Strong interpersonal and excellent written and verbal communication skills. If this sounds like a role for you please apply on line and Claire will be in touch.