About the role
Join Tarmac as an HR Analyst!
Here at Tarmac, we have a brand new opportunity available for an HR Analyst to join the team on a fixed-term basis.
Position Overview:As our HR Analyst, you will be ensuring the effective delivery of relevant application services by leveraging specialist knowledge. You will be able to translate business requirements into functional specifications and effective, efficient and compliant business solutions. This role will be working on a business change project for our HR system. You will possess sound business process knowledge in the HR systems field and provide both specialist application and solution support for specific elements of the applications estate.
Role Responsibility
In this role, you will:
Work as a Subject Matter Expert for a relevant defined application and functional scope on business projects in line with business strategy
Grasp user requirements and solution options
Own enhancements and project tasks; translating functional requirements into solution design, build, test (co-ordinating UAT) and deployment
Working on the agreed projects and changes within the agreed time limits
Building solutions that comply right first time by design; possesses basic understanding of GDPR, SOx and GISP
Providing expert second-line support to IT users in line with agreed SLAs
Investigating incidents and identifying and mobilising resources required to aid resolution and escalating SLA breaches
Acting as a Subject Matter Expert in the Change Management process
Working on vendor liaison to support service delivery to agreed SLAs
Supporting the incident root cause analysis process and initiating problem management
Supports continuous process improvementThe Ideal Candidate
Essential Skills
Be an effective communicator in both technical and non-technical terms
Be an innovative thinker
Adept at defining and building system solutions from business requirementsDesirable Skills:
Strong problem analysis and solving skills
Skilled at producing high quality documentation
Process orientation - capable of quality process mappingExperience and Education:
Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role