IT Support Technician
Derbyshire
Permanent
£25,000 – £30,000 (DOE)
IT Support Technician needed for a permanent position in Derbyshire (approx. 10 miles north of Derby).
A superb opportunity for an IT Technician looking to progress their IT career and take a step up into an IT Support Team Leader role.
A chance to join an established and growing business with a proven track record in their industry. Start ASAP in Spring 2025.
Key Responsibilities:
* Managing IT service requests from end-users and resolving IT incidents to 1st/2nd line level.
* Escalating more complex issues to 2nd/3rd Line IT Support teams and external 3rd party providers.
* Setting up end-user hardware using imaging and automated Device Management systems.
* Using IT Service Desk logging systems and Remote Support Tools.
* Supporting IT projects including software/hardware upgrades and rollouts.
* Full UK Driving Licence and own vehicle preferred.
* Any experience of leading/managing a small IT Support team would be an advantage.
Technical Environment:
* Office 365
* Windows
* Active Directory
* Mobile Devices (iPads/iPhones)
* Printers
* TCP/IP
* Networking
* Fixed-Line (ADSL/Fibre/3G/4G)
Benefits:
* Salary to £25k-£30k (DOE)
* 25 days Holiday (+ BHs)
* Pension
* Life Assurance
* BUPA Medical/Dental
* Training & Professional Development
* More.
#J-18808-Ljbffr