Job Advert
Are you a proactive and organised individual with a passion for delivering administrative support?
We are looking for a detail-oriented Administrator - Scheduling to join our team and support high quality housing maintenance.
Apply now to make a significant impact in your community!
Responsibilities:
* Provide flexible and efficient administrative support across the Maintenance Directorate to facilitate seamless operations.
* Implement workflows and processes that enhance efficiency, ensuring tasks are completed accurately and on time.
* Act as a key point of contact for administrative coordination between internal departments and external clients.
* Complete a wide range of administrative tasks according to established policies, procedures, and contractual timelines.
* Challenge existing working methods to drive improvements in service efficiency, effectiveness, and quality.
* Utilise technology to streamline information flow, enhancing performance and supporting commercial targets.
* Respond promptly to written and verbal queries, assessing urgency and delivering effective solutions.
* Assist in gathering data and intelligence to support reporting on current and future activities.
* Proactively resolve administrative issues and support continuous improvement initiatives.
Skills & Experience:
* NVQ Level 3 or equivalent in Customer Service or Business Discipline
* Experience of using a computerised Scheduling or planning systems
* Microsoft Office proficiency
Interview Process:
* Candidates will undergo in-person interviews, consisting of competency-based questions and a practical administration exercise.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
* Right to work verification
* Qualification certificate check
* 2x Completed references
* OH Health Questionnaire – Fit For Work
* DBS check (if required for role)
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.