Medical Secretary - Mental Health Inpatients
Cornwall Partnership NHS Foundation Trust
Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?
An opportunity has arisen for an enthusiastic, adaptable and well-motivated Inpatient Ward Medical Secretary to provide a competent and efficient secretarial service to the Consultant Psychiatrist and their medical team within Mental Health Inpatient Wards at Longreach House.
Main duties of the job
The successful candidate will be well organised and able to prioritise tasks. They will be proactive in solving problems and queries and see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner, communication, interpersonal and organisational skills to deal with sometimes complex and difficult issues over the phone.
You will be supporting a multidisciplinary team and will be involved with answering calls to the service, arranging appointments, audio typing letters, scanning, and uploading documentation onto appropriate systems, photocopying, minute taking, ordering stationery, health rosters, and some general administrative work as required.
This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service whilst respecting the dignity, privacy, and confidentiality of each individual patient.
The post holder should demonstrate a caring and sensitive approach to their work along with a good sense of humour.
This role is a full-time position, working 37.5hrs per week Monday - Friday 9am-5pm.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.
Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience
* NVQ 3 Business Administration or equivalent knowledge or experience
* RSA III Word-Processing or equivalent
* RSA II Audio-Typing or equivalent
* Previous experience of working in an office environment
Skills and Aptitude
* Ability to meet deadlines and work under pressure whilst remaining calm
* Ability to manage own workload and work independently
Knowledge and abilities
* Minute taking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Cornwall Partnership NHS Foundation Trust
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