The job holder will have to: Greet patients and visitors, advising them of their appointments and checking them in Advise patients on self-check in facilities Receive and make calls as required with the ability to handle heavy phone/patient traffic Divert calls and take messages as appropriate Sort, review and distribute incoming internal mail Process outgoing mail following the procedure Pull, file and photocopy patients paper records Scan and attach patients data to patients electronic records Ensure the reception area is left tidy and ready for use by other colleagues, together with any hand-over information Receiving all incoming deliveries, opening and distributing accordingly Complete the Surgery Administration, including registrations and deductions System used: SystemOne Why join us? Our Benefits; NHS Pension with 20.6% Employer Contribution 25 days / 5 weeks / 200 hours annual leave plus Bank Holidays (pro-rata, if part-time) Extra days leave for work anniversary each year Enhanced Maternity;Maternity / Paternity Support;Adoption pay Family friendly employment policies Special and Significant Event Leave Participation in OMGs refer a friend scheme 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme