We are currently looking for a Customer Service Account Handler on behalf of our client who currently operates on a global basis within the industrial manufacturing industry. The role at present will take a hands-on approach with clientele relationship duties alongside managing bulk order volumes & vendor responsibilities. The following will be suitable for someone who has an extensive base of experience within the industry.
Client Details
The client we are currently representing are a large-scale & reputable manufacturer that operate alongside a number of subsidiaries across the Uk & Europe, & supplies directly to numerous third-party handlers as well as large household-name brands.
Description
Key responsibilities will consist of:
Build and maintain strong relationships with decision-makers at all levels, including C-suite executives.
Conduct detailed needs analyses to understand customer pain points and align solutions accordingly.
Deliver engaging product demonstrations and presentations to showcase software capabilities.
Negotiate contracts and close deals to meet or exceed revenue targets.
Collaborate with internal teams, including customer support and product development, to ensure a seamless client experience.
Onboard new accounts, identifying opportunities for upselling and cross-selling.
Qualify opportunities and scheduled appointments for the External Sales team.
Identify opportunities for introducing new products to drive revenue.
Share best practices with the team and contribute to overall performance improvement.Profile
The successful candidate will possess:
Experience within the industrial manufacturing field, & or account management basis of experience
CRM relationship software experience
SAP experience if necessary
Ability to collaborate & communicate with numerous external & internal stakeholders
Strong present-ability & communication skills
An energetic and positive attitude towards work
A strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working
Organised and numerate with an eye for detailJob Offer
Hybrid working with travel & fuel allowances
Basic starting salary of £30k starting
Flexitime available
Statutory benefits including pension & death in service allowances
28 days annual leave, including bank holidays
Opportunity to progress through the company
Equipment & set up provided for working from home requirements