Role Overview
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As a Customer Experience Consultant at EE, you'll play a crucial role in delivering exceptional customer experiences. You'll engage with customers over the phone to understand their needs and provide tailored solutions.
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Key Responsibilities
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Engage with customers to understand their needs and preferences.
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* Discuss our products and services to ensure customers receive the right solutions for them.
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* Work collaboratively with colleagues to achieve sales targets and provide exceptional customer experiences.
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* Develop and maintain strong relationships with customers to ensure loyalty and retention.
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Requirements
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Excellent communication and interpersonal skills.
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A confident and professional demeanor.
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The ability to work flexibly, including occasional home working.
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What We Offer
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At EE, we're committed to supporting your career development and providing a positive work environment. Our benefits package includes:
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* Competitive starting salary and uncapped commission.
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* Access to online GP services.
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* Market-leading paid carer's leave.
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* Discounts on EE and BT products.
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* Support for career development.
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* Volunteering days.
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* Optional private healthcare and dental cover.
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How to Apply
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If you're passionate about delivering exceptional customer experiences and enhancing people's digital lives, apply now to become part of our dynamic team at EE.