Key duties and responsibilities Support PCN Pharmacy Technicians and in house Med Techs. Clinical medication reviews. Clinical medication reviews for people who live in Care Homes. Patient-facing clinics for people living with long-term conditions. Receive on-the-day referrals for patients needing advice and guidance. Receive referrals from Practice colleagues, or direct from patients. Contact patients by telephone or secure electronic means (eg, email via askmyGP) and offer advice and support to patients who have questions, queries and concerns about their medicines. Management of common/minor/self-limiting ailments. Medicine information to practice staff and patients. Signposting. Repeat prescribing. Offer support, education and training to others. Support reduction in unplanned hospital admissions. Management of medicines after discharge from hospital. Reconcile medicines following discharge from hospitals, intermediate care, and admissions to Care Homes. Support public health campaigns. Safety netting in all contact with patients, check for interactions, contraindications, and red flags and offer safety-netting advice and follow-up where appropriate. Risk stratification and identification of cohorts of patients at high risk of harm from medicines using clinical databases (SystmOne, Ardens, Eclipse etc). Information management, contemporary research and service development. Analyse, interpret and present medicines data to highlight issues and risks to support decision making. Medicines quality improvement and medicines safety. Undertake clinical audits of prescribing in areas directed by the GPs, feedback the results and implement changes in conjunction with the relevant practice team. Implement changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance. Work with the general practice team to ensure we are compliant with CQC standards where medicines are involved. Support Practices with CQC inspections. Communicating key updates to Practice colleagues. Offer support to ensure that our system of communicating and recording alerts and significant events is robust. Support implementation of local and national guidelines and formulary recommendations. Monitor Practice prescribing against the local dashboards. Collaborative working. The post holder will be expected to participate in multi-disciplinary team meetings when required. Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and give consent. Use electronic communication platforms (email, SystmOne, Microsoft Teams and so on) to communicate effectively with colleagues and other organisations. Professional development and mandatory training. Engage with clinical supervision, and managerial supervision to enable you to deal effectively with the difficult issues that people present. Keep up to date with relevant clinical practice and demonstrate a contemporary understanding of relevant local and national policies and guidelines, and updates to these. Professional registration. The post-holder will need to be a qualified Pharmacist, registered with the General Pharmaceutical Council. It is the post-holders responsibility to ensure their registration is up to date, or flag any issues to their line manager. Medio-legal indemnity arrangements will be funded, but it is the post-holders responsibility to ensure that cover is up-to-date and of the required level, and that they do not work outside the scope of Practice, indemnity, or competency. The post-holder will take responsibility for their own health and safety and wellbeing, and take reasonable steps to ensure the same for other persons, including acts of omission. Communicate, in a timely manner, any concerns about risk. The post-holder will ensure they are up to date with mandatory training around risk (Infection control, moving and handling, Basic Life Support etc). Confidentiality Safeguarding. The post-holder has a responsibility to make all reasonable efforts to safeguard adults and children at risk, and promote their welfare, by following the practice policy, keeping up to date with training and learning, and communicating issues of concern urgently. Equality and diversity. The post-holder will support the equality, diversity and rights of patients, carers and colleagues. Variation. Duties may vary from time to time, without changing the general character of the post or the level of responsibility.