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Location: Hybrid working with occasional visits to Arqiva offices (Winchester, London, Huddersfield) as required.
We offer:
* Salary - up to £70k
* Bonus 10%
* Private Medical
* 25 days annual leave
* Access to flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
* Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
Role Purpose:
The ServiceNow/Data Architect is responsible for service data modelling techniques in ServiceNow CMDB, requiring in-depth knowledge of Arqiva Product lines and industries.
Key Accountabilities:
* Providing consultancy to Service and Solution Architects in developing Service Blueprints
* Custodian of templated ServiceNow CMDB blueprinting
* Leading data modelling efforts, coaching and training Configuration Management team and others involved in CMDB updates
* Translating designs into logical representations in ServiceNow
* Gathering service data information from Engineers, Delivery Managers, and Commercial/Account Directors
* Documenting blueprinting methodology and data model representations
Qualifications:
* Degree in mathematics, engineering, IT, or related field
Required Expertise:
* Strong experience in data modelling, including converting requirements to software and creating data models
* Experience translating physical designs to logical models and frameworks, including UML
* Relevant industry experience in Telco, broadcasting, technology, cloud, networks, and IT
* Technical consultancy or senior BA experience preferred
* Data Architect experience advantageous
* ServiceNow CSDM experience advantageous
Required Technical/Professional Skills:
* Effective communication skills: engaging, listening, providing feedback and guidance
* Excellent organizational skills: prioritizing multiple tasks over varied timescales
* Understanding of strategy and business deliverables: converting into service blueprints
* Outcome-driven: designing complex service data blueprint templates and methodologies
* Individual accountability: taking initiative, acting confidently, working independently
* Growth mindset: open to change and challenging the status quo
* Problem-solving skills: interpreting complex customer requirements
* Experience with ServiceNow is desirable
Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. We have a strong heritage and foundation for future growth, providing opportunities to grow your career.
Our journey is to transition global media distribution to cloud solutions, aiming to double our revenue and continue innovating in scalable solutions for new connectivity sectors. Opportunities exist in new technology applications and products, offering continuous learning and development.
Your wellbeing: Our mission is to help our people be the best at work and enjoy a full life outside of work.
Our 2024 focus is to Win, Grow, Go Faster. Find out more, contact us, and apply!
Inclusive Arqiva: Our networks include Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans, and Inspiring Women. Join and contribute to our active networks!
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