Job Description
Job Role: Building Remediation Manager
Location: Remote working - office attendance for meetings
Hours: 35 hours per week
Salary: £35,000 per annum plus £4,500 car allowance
At Innovus, we are committed to delivering market-leading solutions and professional services. As a Building Remediation Manager, you will contribute to our vision to be recognized as the market-leading provider of services to the UK’s property sector.
We are proud to employ highly skilled, experienced, and innovative people who deliver business expertise and service across the property industry.
Job Role
* Owning customer & client support through the process of liaison with developers to achieve building remediation for fire safety defects.
* Owning customer & client support through the Building Safety Fund and government-funded levy process and associated remediation works.
* Managing customer and client expectations accordingly.
* Managing key processes, with interaction and support from other internal teams, associated with Building Safety Fund/levy funding rules, compliance processes, relevant legislation/leaseholders lease terms, and financial transactions required throughout each project.
* Collating all documentation to feed into the golden thread and safety case report.
Main Responsibilities
* Attend and deliver Innovus agreed strategy at all client meetings for assigned projects, to lead on BSF matters, acting as the main point of contact for Innovus agreed scope of services.
* Consult with the wider BSF team on specialist matters and advise clients accordingly, working with the client’s external professional team to maintain holistic knowledge of the project progress.
* Own the relationship with the relevant Delivery Partner for each assigned project.
* Work closely with building owners/management companies to establish their specific requirements and provide relevant feedback so that they can make informed decisions.
* Engage with developers to discuss building remediation for a portfolio of buildings and attend project progress meetings.
* Own all incoming customer and client inquiries (with the support of the team) and work with communications colleagues to facilitate both proactive and responsive outgoing communications.
* Assist communications colleagues with sensitive inquiries from media and other stakeholders.
* Work with project and data coordinators to ensure that all developer and client reports are correct and regularly updated.
* Work with operational colleagues to manage practical implications of major project delivery.
* Liaise with insurers and insurance brokers regarding the proposed works.
* Keep BSF delivery partners updated on progress for projects that have transferred to the developer.
* Ensure legal compliance regarding licenses, agreements while also ensuring compliance with the Landlord and Tenant Act, Building Safety Act, and relevant Health & Safety legislation and regulations that may be applicable to the projects.
Skills and Experience
* IRPM (AIRPM/MIRPM) / AssocRICS or equivalent professional accreditations is desirable.
* Exceptional communicator at all levels.
* Property management (or similar) experience.
* An understanding of project management principles and methodologies.
* Capable of hands-on problem solving, with the ability to generate ideas and solutions.
* Able to work collaboratively with a wide range of internal and external specialisms.
* Ability to lead beyond direct area of control.
* Excellent understanding of the leasehold property management industry and relevant legislative requirements.
* Customer & client-facing experience and demonstrable client account management skills.
* A sound understanding of the building remediation process, including applications to the government funding.
* Proven operational property management experience.
* Ability to work effectively under pressure and to manage both long and short-term workstreams and priorities.
* Flexible to work outside of usual business hours if required.
The Benefits
Our customers deserve the best, and the same applies to our people. We’ll support you with all of the technology, training, and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.
Ready to apply?
Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.
Please note, due to our sector, all roles are subject to an Enhanced DBS.
If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.
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