Resolution Specialist - Borehamwood - Think Specialist Recruitment
Think Specialist Recruitment is delighted to partner with a leading organisation in the Borehamwood area to find an experienced Resolution Specialist. This newly created position comes as a result of growth within the business and requires someone with experience in dispute resolution or a legal background.
About the Role
The successful candidate will be responsible for adjudicating disputes between members, landlords, and tenants, considering all available evidence to make reasonable decisions. A strong focus on written communication skills is essential, as the ability to produce well-written letters is key to success in this role.
Key Responsibilities:
1. Adjudicate on disputes, making fair and impartial decisions
2. Consider all evidence available, including written submissions and witness statements
3. Proactively support case assessors in their assessment of disputes
4. Assist with processing payments and administration related to adjudication cases
5. Act as a source of knowledge on technical issues regarding disputes
6. Work independently to undertake research and write case studies
Requirements:
1. Previous experience in a legal or Alternative Dispute Resolution (ADR) environment
2. Strong analytical skills, with the ability to interpret complex information
3. A high level of written English, with excellent communication skills
4. Ability to work independently and manage multiple tasks simultaneously
5. Highly organised, with a strong focus on meeting deadlines
6. Great problem-solving skills, with the ability to think critically
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